[{"title":"Are all products in stock?","answer":"

Not always. Some products are in stock, while others are pre-order, supplier-stock, imported, made-to-order or special-order items. Availability can change quickly and will be confirmed during order processing.

"},{"title":"Are colours and materials exactly as shown online?","answer":"

We do our best to display products accurately, but slight variations may occur due to screen settings, lighting, natural materials, production batches or supplier updates.

"},{"title":"Do you offer samples?","answer":"

Samples may be available for selected materials such as fabrics, finishes, tiles, flooring, wallpaper, panels or worktop materials. Availability depends on the product and supplier.

"},{"title":"Do you offer custom-made products?","answer":"

Yes, selected products may be available as custom-made, made-to-order or special-order items. These products may have longer lead times and are normally non-cancellable and non-returnable once confirmed.

"},{"title":"Do products include installation?","answer":"

No, unless clearly stated in writing. Products sold on www.nhome.es do not normally include installation, assembly, measurement service, technical inspection or site preparation.

"},{"title":"Can NHOME help with larger projects?","answer":"

Yes. NHOME can support private clients, builders, architects, interior designers, developers, hotels, restaurants, offices, retail stores and project companies with larger orders and project supply.

"},{"title":"Do your products comply with EU requirements?","answer":"

Where required, products sold for the European market should comply with relevant EU standards and supplier documentation. For technical or professional products, customers should confirm specific requirements before ordering.

"}]